Privacy Policy
At Soroush Driving School, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, book lessons, or contact us.
By using our website or booking our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information, including:
Your name
Telephone number
Email address
Billing address
Driving licence details were required
Lesson booking information
Payment and transaction details
Any information you provide when contacting us
We may also collect limited non-personal information, such as browser type, device information, and website usage statistics, to help improve our website and services.
How We Use Your Information
We use your information to:
Arrange and manage driving lessons
Process bookings and payments
Communicate with you regarding your lessons or enquiries
Provide customer support
Improve our website and services
Meet legal and administrative requirements
We may occasionally contact you regarding important service updates or changes related to your bookings.
Payments
Payments made through our website are processed securely by trusted third-party payment providers, including Stripe, Klarna, Clearpay, Apple Pay, Google Pay, and other supported payment services.
Soroush Driving School does not store full card or payment details on its servers.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Your information may be shared only where necessary with trusted service providers who help us operate our business, including payment providers, website services, scheduling systems, and technical support providers. These providers are required to keep your information secure and confidential.
Data Security
We take reasonable and appropriate security measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no online system or internet transmission can be guaranteed to be completely secure. While we work hard to protect your information, we cannot guarantee absolute security.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and enhance website functionality.
You may disable cookies through your browser settings, although some parts of the website may not function correctly.
Customer Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information. You may request account deletion by contacting us.
External Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of external websites. Please review their privacy policies separately.
Children and Young Learners
Some learners may be under the age of 18. Where appropriate, parental or guardian consent may be required for lesson bookings or communication.
Your Rights
You may request access to the personal information we hold about you and request corrections where necessary. You may also request the removal of your personal information where legally permitted.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or website features. Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact Soroush Driving School through the contact details provided on our website.
We are committed to protecting your privacy and providing a safe and trustworthy experience for all learners and website visitors.